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Thursday, October 21, 2010

Orphek PR-156 Reef Aquarium LED Light








[caption id="attachment_52" align="aligncenter" width="640"]The Orphek PR-156 Reef Aquarium LED Light in Black Orphek PR-156 Reef Aquarium LED Light[/caption]

Orphek PR-156 Reef Aquarium LED Light


Dealers and customers have been inquiring as to where they can purchase the unit, how much it will cost, and what kind warranty and repair work we are going to offer on our PR-156 light, so let me shed some light on these issues!


Distribution to dealers in the USA:  we are offering two options to dealers:
1)  Dealers and LFS can purchase from one of our two US distributors beginning in mid to late November
2) Purchase directly from Orphek (dealers are welcome to contact info@orphek.com for inquiries )


 

 

Customers in Canada will soon be able to purchase from stores and online retailers nationwide, also most likely mid to late December, but possibly as late as January.  MSRP to be announced.

Now that distribution has begun, we are prohibiting dealers and distributors from cross-region selling, so you'll need to purchase from a dealer (online or local) in your country.

A lot of you know prices have varied wildly over the last two months, and the blame lies on Orphek for not being more clear about our pre-launch special pricing, and incremental MSRP increases.  The plan was to provide the lights at cost as an incentive to get them into customers hands (the only complaints we receive are from those that don't own our light - everyone who's used it has loved it, no exceptions so far!) and slowly ramp up the price to the actual MSRP.  Unfortunately, during most of this process I wasn't working for Orphek, and without a representative for you guys on this side of the pond,  this info wasn't made readily available.  I'm here now, and trying to shed some light on what happened!

Warranty coverage:  we offer a one year warranty on the entire unit, and a three year warranty on the diodes.  In the unlikely event a diode burns out or another issue develops, we will send you a new unit, and then you send the old unit back to us in the same box, so your corals won't have to be without light.  We rigorously quality test to minimize hardware failures, of course.

Please feel free to post questions !

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